This is only a sample Business Analyst continues for freshers as well as for seasoned job searchers in Finance domain of business analyst or system analyst. Even though this is only a sample continue, please use this for reference purpose, and do not duplicate the same customer names or employment duties for your own purpose. Always make your own resume with real experience.
- Experience in creating UML based Modeling sees such as Activity/Use Case/Data Flow/Business Flow/Navigational Flow/Wire Frame diagrams with Rational Products and MS Visio.
- Proficient as important time-frame Liaison between company and innovation with proficiency in Full Life Cycle of System (SLC) development with Waterfall, Agile, RUP technique, IT Auditing and SOX Concepts in addition to broad cross-functional experiences hammering different frameworks.
- Facilitated change management across entire cycle from enterprise conceptualization to testing through job delivery rpa hong kong, Software Development and Implementation Management in various business and technical environments, with proven leadership skills.
Senior Business Analyst
Terminix has Approximately 800 customer service representatives that reside in our branches along with around 150 agents in a centralized call center in Memphis, TN. A number of this client is inquiries are not answered or their issues are not settled on the principal call. Currently these agents use an AS/400 based custom developed system named Mission to answer customer queries into branches as well as the Client Communication Center. This finance system is designed modularly and is tough to navigate for customer service representatives needing to help the client rapidly and knowledgeably. The quantity of work and time anticipated to train a customer service representative working with the Mission system is high. This combined with low broker and client retention is exorbitant.