The Innervate Experience Orchestration Platform

CX for your industry, your channels, and your biggest challenges

Let's Talk

Why Innervate

Collage of people using customer experience solutions on computers and mobile devices

Thinking About Building an In-House Creative Optimization Team?

Get the Guide

Retail Telecommunications Financial Services Travel Direct Response

Retail

Easily create a scalable retail infrastructure that allows your advertisers to manage their own advertising creative.

How We Can Help

AI-Powered Recommendations

Create AI-powered merchandising campaigns to show the right products to the right customers using enhanced customer data analytics.

Customer Journey Management

Map, monitor, and optimize your retail customer engagements from first touch point to final sale.

Retail Media

Become a thought leader in the retail space by creating unique content that speaks to industry trends.

Telecommunications

Streamline your customer acquisition and retention efforts from first contact to final resolution. Resolve incidents more quickly and close out tickets. Engage new customers and delight your existing customers with 360-degree telecommunications.

How We Can Help

Personalized Advertising

Craft unique campaigns that target each of your unique buyer personas.

Engaging Emails

Deliver custom email messaging to speak directly to your buyers and their primary pain points.

Landing Page Optimization

Connect your landing pages to your customer-facing CX channels.

Woman who works in finance using customer experience solutions on her computer.

Financial Services

Change the way you interact with your banking and financial services customers. By taking a methodical approach to creative experimentation, you can ensure both the quality of your campaigns while scaling spend with ROI certainty.

How We Can Help

Compliant Messaging

Draft your financial campaigns in accordance with legal standards.

Personalized Customer Service

Get your customers immediate, responsive support.

Omni-Channel Advertising

Extend your reach across all channels and all buyer personas.

Travel

Take your audiences around the world with social, digital, and in-app ads, personalized just for them. Connect your customers to travel services they rely on including hotels, airlines, rental car companies, and excursions. With localized and targeted campaigns, it's easier than ever to attract, engage, and delight your customers long before they take flight.

How We Can Help

Personalized Messaging

Speak directly to your customers with localized content for global audiences.

Real-Time Recommendations

Get immediate input about how best to target and interact with regional audiences.

Engaging Emails

Shift your localized messaging to appeal to each of your unique audiences.

Businesswoman monitoring campaign performance using customer experience solutions on her smartphone.

Direct Response

Engage with your consumers to generate more qualified leads. As you increase your customer acquisition rate, boost your return on ad spend (ROAS) and experiment with impactful and innovative ad campaigns that resonate with your buyers.

How We Can Help

Performance Optimization

Monitor the impact of every creative campaign with A/B and multi-variate testing.

ROI Analysis

Measure the financial impact of every campaign to assess risk and make informed creative decisions.

Turbocharged Creative Production

Turbocharge your creative production and easily reformat your campaigns for each channel, including social and email apps.

Advertising Experiences Content Experiences Customer Service Experiences

Woman using mobile phone and laptop to manage ad experiences

Advertising Experiences

Innervate gives marketers control over omnichannel digital ad experiences via a
simple and sophisticated unified platform. Accelerate the speed of ad creation and expedite revisions with the help of approval history. Data insights make it simple to localize content and reach niche audiences within your buyer demographic.

How We Can Help

Video

Enjoy Seamless integration with video (CTV, OTT). Automatically connect your video (CTV, OTT) placements to Innervate for easy updates and optimization.

Social

Create and manage your social creatives. Build using templates, then automatically upload them directly to your social campaigns.

Audio

Drive traffic to your channels with unique audio delivered to social platforms, websites, and in-store DOOH.

Native

Connect with your customers through authentic, branded native ad campaigns.

Get seamless integration with your email service provider (ESP). Connect your email automatically for personalized email content.

DOOH

Put your next campaign on full display with kiosks and in-store screens, thanks to DOOH advertising.

Content Experiences

Connected data sources give you the power to create informed, data-driven content. Create campaigns that resonate with your audience every time. Then, analyze the impact of each of your campaigns with market-by-market performance comparison.

How We Can Help

Websites

Connect your website and customer data to your customer-facing CX channels.

Create and manage your email creatives. Use templates, then automatically upload them directly to your email campaigns.

Organic Social

Engage with your customers via organic social campaigns and drive traffic to your website.

In-App

Enjoy seamless integration with in-app ads via open APIs and connect your ads to Innervate for quick updates and optimization.

In-Store

Put your next campaign on full display with kiosks and in-store screens, thanks to DOOH advertising.

Customer service representative on the phone with an early lifecycle customer

Customer Service Experiences

Engage with customers throughout their lifecycle, from initial engagement to purchase to ongoing support. Field questions quickly with the help of customer service support tools, and keep customers loyal even as their needs evolve.

How We Can Help

Contact Centers

Leverage your customer relationship management (CRM) platform to resolve cases quickly and maximize contact center productivity.

VoIP

Connect with your customers faster with our Voice over Internet Protocol (VoIP) connector integration.

Chatbots

Integrate your chat services across social and messaging platforms.

Create and manage your email creatives. Use templates, then automatically upload them directly to your email campaigns.

Welcome Messages

Engage users from the moment they arrive on your platform, app, or website with personalized welcome messages.

Websites

Connect your website and customer data to your customer-facing CX channels.

Production Performance Personalization Agility Analytics

Production

Streamline your in-house production process as you bring creative inspiration to life. Manage complex workflows with tags to keep your teams in sync. With Digital Asset Management (DAM) and Data Management Platforms (DMP), it's easier than ever to provide your teams with the data and insights they need to produce award-winning campaigns.

How We Can Help

Workflows

Assign tasks, escalate requests, receive notifications, and control traffic. Create workflows where complexity matches your business needs.

Digital Asset Management (DAM)

Store digital creatives, landing pages, audiences, historical info, and all other assets in one central location.

Product Feeds

Manage product inventory, descriptions, images, and pricing all in one place, for every campaign.

Tag Management

Easily track and update standard system actions, including advanced discussion, escalation, and uploading.

Creative Production Tools

Create or import placements from Direct Publishers or your DCM account. Manage or update placement attributes and pixels in one place.

Performance

Run creative tests to effortlessly improve the performance of your marketing creatives. View campaign performance at any time, and quickly analyze the results to optimize your digital advertising strategies. Learn which campaigns perform best with each segment of your audience.

How We Can Help

Data Management Platform (DMP)

Visualize and analyze real-time performance data of every creative, experiment, and flight that are run.

Ad Servers

Retain control of all your customer data and manage your entire campaign in one place with Innervate's modern ad serving.

Verification & Attribution

Build custom trafficking rules for application to audiences, optimization groups, creatives, and media sources.

Businesswoman sitting at computer and using a Customer Data Platform to build more audience-based campaigns

Personalization

Paired with the Orora DCO bundle, you can now build audience-based marketing campaigns, effortlessly trafficked for any segment. Make personalization simple and straightforward. With the Orora suite for creative production, you can easily build, iterate, and translate ads for any placement.

How We Can Help

Customer Data Platform (CDP)

View and analyze all customer data, all in one place, to make more strategic decisions for your next campaign.

Customer Relationship Management (CRM)

Monitor customer interactions and behavior using robust data analytics throughout the customer lifecycle.

Product Feeds

Manage product inventory, descriptions, images, and pricing all in one place, for every campaign.

Creative Production Tools

Create or import placements from Direct Publishers or your DCM account. Manage or update placement attributes and pixels in one place.

Businessman using Digital Asset Management software on his laptop

Agility

Make data-driven decisions by running high-velocity performance campaigns from within a single end-to-end operating system. Organize your workflows and optimize your digital marketing strategies to keep projects agile internally and deliver lasting results in a fraction of the time.

How We Can Help

Digital Asset Management (DAM)

Store digital creatives, landing pages, audiences, historical info, and all other assets in one central location.

Workflows

Assign tasks, escalate requests, receive notifications, and control traffic. Create workflows where complexity matches your business needs.

Tag Management

Easily track and update standard system actions, including advanced discussion, escalation, and uploading.

Ad Servers

Retain control of all your customer data and manage your entire campaign in one place with Innervate's modern ad serving.

Email Service Provider (ESP)

Create and manage your email creatives. Use templates, then automatically upload them directly to your email campaigns.

Businessman reviews marketing data by using a Data Management Platform on his laptop

Analytics

Innervate's Orora DCX OS provides your team with visibility to transform marketing operations from opinion-driven to data-driven. With forever memory capabilities, you can see data for every creative, from any channel, within a single sleek dashboard and gain actionable insights about their performance.

How We Can Help

Data Management Platform (DMP)

Visualize and analyze real-time performance data of every creative, experiment, and flight that are run.

Data Suppliers

Provide impactful customer analysis and outcomes to third parties.

Customer Relationship Management (CRM)

Monitor customer interactions and behavior using robust data analytics throughout the customer lifecycle.

We're here to help you transform your CX.

Today, most companies try to solve complex CX problems in a silo—but with so many moving parts, a comprehensive platform is needed. Innervate gets all of your systems talking to one another so you can do better work, with software that works the way you do.

Simple to Start

Get modern CX use cases to market faster with our open network, no-code architecture that connects systems and data sources.

Simple to Scale

Innovate unlimited CX use cases across dozens of channels, using your existing systems, data sources, and teams.

Simple to Succeed

Grow a robust portfolio of CX use cases, enriched by the data and systems you’ve already networked.

Built Simply, for You

Personalize every aspect of your CX use cases to reach new audiences and build loyal customer engagement for your future growth.

Have you heard the chatter?

Discover success stories from leaders across industries and disciplines like yours. Together, we're building better solutions for your organization's future.

            
            OTTO
          
            “We were able to gain insights into which creative concepts best pay off and how different KPIs are [achieved] in respective periods of time.”
          
            LendingTree
          
            “Our goal is to find winners faster and find losers faster, as well. Overall, I look to RevJet [Innervate] for more test learnings sooner and win by a greater degree.”
          
            Nordstrom
          
            “We asked RevJet [Innervate] to be flexible and work with a lot of other tools to be able to fit into our ad tech ecosystem, and we’ve not run into a situation yet where RevJet [Innervate] is unable to do that.”
          
            Core Digital Media 
          
            “We’ve been able to significantly grow our display spend and efficiency while using RevJet [Innervate], and we’ve directly attributed that success to creative wins we had in RevJet [Innervate] that we wouldn’t have otherwise created.”